I was making a new pirate and when I got up to designing my flag, I took my time (have to get things perfect). I was trying to decide on the icon, changing which one I wanted and changing the colours, then a message popped up, "you have been disconnected due to inactivity".
I guess there must be a time limit when you are making a character.
I have a certain ocd during character creation. My character has to be perfect, colors have to be perfect, otherwise if there is even one tiny little thing about a character I don't like, I start over.
I had to start over twice, during character creation. On the third time, I raced through it, knowing exactly what I wanted.