Forum discussions are now taking place on Discord. For all account questions and concerns, please continue to contact Customer Support directly.

Keep updated on Pirate101 on Twitter @Pirate101, Facebook, Discord, and @KI_Alerts!

Tomb of kow cheng bug and return of the baron

AuthorMessage
Gunner's Mate
Nov 01, 2012
220
I'm back for now at least I was going to renew my membership when the update with a new world came out but I decided I would want to play full for a month but anyways I know already another thread has talked about this but I thought I might as well put this topic in the bugs section as well. The side quest for moo Manchu has a bug where when you get to the dungeon "the tomb of kow cheng" and the timer gets to 0 it wont let you inside and logs you out into your character selection screen and I tried every solution I could think of to fix but nothing worked so please can someone fix this bug it would be much appreciated also its good to be back

Administrator
I'm sorry, Pirate! You'll need the assistance of our Customer Support to help step you past this quest if this problem persists. When you contact them, please provide as much detail as possible:

1. Confirm username (which account are you playing)
2. What area were you trying to access when this happened?
3. What time (approximately) was it?
4. Please attach game logs for further review (see below for more instructions).
5. Are you still having this trouble? If not, what occurred?

Instructions for sending game logs:
Use your email service to add an attachment. Drill down to the Pirate101 Folder then to the Bin Folder and the Log Folder then select "Captain_XXX.Log" (the highest numbered one or the most recently dated). Then just hit send!

If this is too large for your email server to attach or send, then open the game folder, go to the the bin folder again and locate the Captain.log. Right click on the log file and select Save as Zip (or similar wording - will vary depending on your specific operating system). Then, go back to your email and attach the newly zipped Captain.log.zip file.

*One-Eyed Jack, Your Pirate101 Community Manager*