the game crashes at this part...

May 13, 2011
when i was on my privateer in cavern of the crescent moon, the game crashed. i was going down the anchor for the second key and suddenly the game minimized with a message saying pirate101 wasnt working or something like that and the game quit itself. it happened before so i dont think its a coincidence. my privateer is my weakest pirate because of this

You'll want to contact if this problem persists. When you contact them, please provide as much detail as possible:

1. Confirm username (which account are you playing)
2. What area were you trying to access when this happened?
3. What time (approximately) was it?
4. Please attach game logs for further review (see below for more instructions).
5. Are you still having this trouble? If not, what occurred?

Instructions for sending game logs:
Use your email service to add an attachment. Drill down to the Pirate101 Folder then to the Bin Folder and the Log Folder then select "Captain_XXX.Log" (the highest numbered one or the most recently dated). Then just hit send!

If this is too large for your email server to attach or send, then open the game folder, go to the the bin folder again and locate the Captain.log. Right click on the log file and select Save as Zip (or similar wording - will vary depending on your specific operating system). Then, go back to your email and attach the newly zipped file.

*One-Eyed Jack, Your Pirate101 Community Manager*