port regal thing

Petty Officer
Jun 02, 2013
ok so i get to port reagal, it says port reagal skyway wen you enter, but then you got on the map it says you are in stomgate to skull island! is this supposed to be there or is it a glitch o and when my menu thing is down and i talk to someone it freezes there and its like hours until it goes back up

You'll want to contact support@pirate101.com if this problem persists. When you contact them, please provide as much detail as possible:

1. Confirm username (which account are you playing)
2. What time (approximately) was it?
3. Please attach game logs for further review (see below for more instructions).
4. Are you still having this trouble? If not, what occurred?

Instructions for sending game logs:
Use your email service to add an attachment. Drill down to the Pirate101 Folder then to the Bin Folder and the Log Folder then select "Captain_XXX.Log" (the highest numbered one or the most recently dated). Then just hit send!

If this is too large for your email server to attach or send, then open the game folder, go to the the bin folder again and locate the Captain.log. Right click on the log file and select Save as Zip (or similar wording - will vary depending on your specific operating system). Then, go back to your email and attach the newly zipped Captain.log.zip file.

*One-Eyed Jack, Your Pirate101 Community Manager*