pirate101(not responding)

AuthorMessage
Ensign
Apr 26, 2012
8
hello kingsisle I am reporting this not responding thing that happens to me very often every where I go it always happens my game freezes and says pirate101 (not responding) its getting out of hand now is there anything you can do to fix this problem please because its really slowing me down so please help me

Administrator
You'll want to contact support@pirate101.com if this problem persists. When you contact them, please provide as much detail as possible:

1. Confirm username (which account are you playing)
2. What area were you trying to access when this happened?
3. What time (approximately) was it?
4. Please attach game logs for further review (see below for more instructions).
5. Are you still having this trouble? If not, what occurred?

Instructions for sending game logs:
Use your email service to add an attachment. Drill down to the Pirate101 Folder then to the Bin Folder and the Log Folder then select "Captain_XXX.Log" (the highest numbered one or the most recently dated). Then just hit send!

If this is too large for your email server to attach or send, then open the game folder, go to the the bin folder again and locate the Captain.log. Right click on the log file and select Save as Zip (or similar wording - will vary depending on your specific operating system). Then, go back to your email and attach the newly zipped Captain.log.zip file.

*One-Eyed Jack, Your Pirate101 Community Manager*
Bosun
May 01, 2012
396
When I've had problems with Pirate 101 slowing down or not responding, I have to defragment my hard drive.