mooshu bugs

Apr 26, 2012
um KingsIsle for some reason every time I go to Khotan skyway my screen says not responding and then I end up stuck inside of a mountain or something and the same with Hamamitsu skyway it always says not responding and I get pulled in by the koi guardians can you fix these problems

You'll want to contact if this problem persists. When you contact them, please provide as much detail as possible:

1. Confirm username (which account are you playing)
2. What area were you trying to access when this happened?
3. What time (approximately) was it?
4. Please attach game logs for further review (see below for more instructions).
5. Are you still having this trouble? If not, what occurred?

Instructions for sending game logs:
Use your email service to add an attachment. Drill down to the Pirate101 Folder then to the Bin Folder and the Log Folder then select "Captain_XXX.Log" (the highest numbered one or the most recently dated). Then just hit send!

If this is too large for your email server to attach or send, then open the game folder, go to the the bin folder again and locate the Captain.log. Right click on the log file and select Save as Zip (or similar wording - will vary depending on your specific operating system). Then, go back to your email and attach the newly zipped file.

*One-Eyed Jack, Your Pirate101 Community Manager*
Gunner's Mate
May 13, 2009
I have a kinda similar problem about being stuck. Sometimes when i press the skull island button, It brings me into the air above skull island docks. It's happened a couple times to me.

Mar 01, 2009
Compared to the rest of the worlds, Mooshu is 1 giant bug generator, jerky movement, character freezes, ships uncontrollable, ships freezing going through skyway portals, mouse gestures and arrow clicks opening quest dialog screen, etc, really needs some serious corrective maintenance