Hey, One-eyed Jack -- I had one of my 'major glitch-out's this afternoon and I'm not sure how to report it. Should I do it in The Bilge Pumps, or somewhere else? My friend and I were entering Subata Skyway on my main character, a level 26 swashbuckler. My desktop is a dinosaur and it has loading issues, so it could hardly take it when both Boochbeard and Gandry and a samurai dude told me that I couldn't enter Subata Skyway, and when I did I glitched out so badly that I stayed frozen there standing shipless on a purple sky for several minutes until it logged me off and put me in Character Selection. After that, it won't let me log onto that character. It would load for several minutes saying 'Please wait, verifying character' and then my computer will make the funny sound that it does when its loading, then it says 'Your character is unable to enter the game. Please quit and try again.'. Oddly enough, it only happens on that character and Pirate101 works perfectly normally for my other characters. It's making me a little upset, because I've spent a lot of time and money on that character and I really don't want to lose her. What should I do?

I bet if you contact customer support using the orange question mark above, that they will be able to reset your pirate. I hear One-Eyed Jack suggest that a lot. It's worth a shot . They are a great team and have always been able to help me whenever I contact them. They are really on the ball and you can trust that they will contact you.