Whenever I click play in the character selection, it says that there is an error and my character cannot be played. However, this has happened before and it's just one character! There isn't a problem with the other five! This time it says verifying character for about a minute give or take, then it says the error. Is there anyone else with this problem?
This can't be a problem on my end, so somebody please FIX THIS!
Oh oh! It sounds like you've run into a bug that will need the assistance of Customer Support to clear up. Please send them an email at email@example.com and let them know the name of your account and the name of the character that is stuck, and they will be able to help you get on your way again.