connection lost !

Petty Officer
Oct 31, 2012
Everytime I travel through cool ranch I restart numerous quests because of lost connections! Why? It only seems to be that world where I have an issue. I can count maybe 5 times total in my travels around skull island monquista valencia and mooshu where this was an issue. I think this time through cool ranch I have lost connection maybe 30 or 40 times!

You'll want to contact if this problem persists. When you contact them, please provide as much detail as possible:

1. Confirm username (which account are you playing)
2. What area were you trying to access when this happened?
3. What time (approximately) was it?
4. Please attach game logs for further review (see below for more instructions).
5. Are you still having this trouble? If not, what occurred?

Instructions for sending game logs:
Use your email service to add an attachment. Drill down to the Pirate101 Folder then to the Bin Folder and the Log Folder then select "Captain_XXX.Log" (the highest numbered one or the most recently dated). Then just hit send!

If this is too large for your email server to attach or send, then open the game folder, go to the the bin folder again and locate the Captain.log. Right click on the log file and select Save as Zip (or similar wording - will vary depending on your specific operating system). Then, go back to your email and attach the newly zipped file.

*One-Eyed Jack, Your Pirate101 Community Manager*
Petty Officer
Oct 31, 2012
Thanks one eyed jack it was my computer messing with me!