Character unable to join game

Dec 16, 2012
So, constantly during me playing, when it goes into the loading page, any loading page, the game stops and won't load, so i need to close out and restart it multiple times on end throughout the whole time I'm playing. And three times now, its done that and then cancels into character selection. But what happens when that occurs is it says my character is unable to join the game. I've had to contact support every time, and its truly becoming frustrating and extremely aggravating when I need to stop playing for many hours until KingsIsle emails me back. Which may take a very long time. I was wondering if you have this problem, or how to fix it. Because I'm extremely over this.