I am a level 37 swashbuckler and I was doing a quest to get Billy the kid out of jail and I succeeded. Now the quest tells me to go to Duck Holiday's house. I went and seen Little Timmy with an exclamation point over his head to start a new quest. So I logged off (because I had something important to do). Few hours later, I logged back on, he vanishes. I look in my quests and the main story line quest disappears. I log off and log back on. Still the same result. I have nothing else to do. What do I do?
You'll want to contact firstname.lastname@example.org if this problem persists. When you contact them, please provide as much detail as possible:
1. Confirm username (which account are you playing) 2. What area were you trying to access when this happened? 3. What time (approximately) was it? 4. Please attach game logs for further review (see below for more instructions). 5. Are you still having this trouble? If not, what occurred?
Instructions for sending game logs: Use your email service to add an attachment. Drill down to the Pirate101 Folder then to the Bin Folder and the Log Folder then select "Captain_XXX.Log" (the highest numbered one or the most recently dated). Then just hit send!
If this is too large for your email server to attach or send, then open the game folder, go to the the bin folder again and locate the Captain.log. Right click on the log file and select Save as Zip (or similar wording - will vary depending on your specific operating system). Then, go back to your email and attach the newly zipped Captain.log.zip file.