Can no one read One Eyed Jack's post? There is a CHANCE of getting it. It is COMPLETELY RANDOM. If you don't get an item within a certain amount of crowns, well how is that the developers fault? They told you exactly what you need to know, it's random. I spent 5,000cr on the packs and no comp, 3 mounts, and 7 pets. Am I complaining? No, because I understand what RANDOM means. 399cr is pretty dang cheap if you ask me. If this is a reason you want to quit a game, then you have issues.