game very buggy

AuthorMessage
Ensign
Dec 10, 2010
5
I don't know if its just me but while I am playing I freeze and get booted off the game or show up in the skyway below all the scenery is there something wrong with the game? wouldent complain if it wasent so frequent>

Administrator
You'll want to contact support@pirate101.com if this problem persists. When you contact them, please provide as much detail as possible:

1. Confirm username (which account are you playing)
2. What area were you trying to access when this happened?
3. What time (approximately) was it?
4. Please attach game logs for further review (see below for more instructions).
5. Are you still having this trouble? If not, what occurred?

Instructions for sending game logs:
Use your email service to add an attachment. Drill down to the Pirate101 Folder then to the Bin Folder and the Log Folder then select "Captain_XXX.Log" (the highest numbered one or the most recently dated). Then just hit send!

If this is too large for your email server to attach or send, then open the game folder, go to the the bin folder again and locate the Captain.log. Right click on the log file and select Save as Zip (or similar wording - will vary depending on your specific operating system). Then, go back to your email and attach the newly zipped Captain.log.zip file.

*One-Eyed Jack, Your Pirate101 Community Manager*
Ensign
Jun 15, 2009
29
magicman1064 on Oct 21, 2013 wrote:
I don't know if its just me but while I am playing I freeze and get booted off the game or show up in the skyway below all the scenery is there something wrong with the game? wouldent complain if it wasent so frequent>
The last couple of days has been bad. Lots of lag and a friend of mine got booted and couldn't log back in. Haven't had this problem in a very long time

Captain
Jan 17, 2013
637
i kinda agree with you on that! this has happend a lot. ok so im sailing to skull iland and when i dock, it takes for ever to load, and when it does im standing in the middle of the ocean! and so then i port to a life fountan and its fine, but it does it a lot! sombody please fix that!